How to Check Any SEO Agency Reviews
How to Choose the Best SEO Agency? Power Guide + 15 Steps
Discover the ultimate guide on how to check any SEO agency reviews and choose the best SEO agency for your business success in 2025.
Introduction
Choosing the right SEO agency can determine the success or failure of your digital strategy. In 2025, businesses in Malaysia are becoming more cautious about whom they trust. So, how do you make sure you’re hiring the best? The answer starts with reviews and a methodical approach.
Why Choosing the Right SEO Agency Matters
A credible SEO agency does more than rank websites. It builds brand trust, drives organic traffic, and boosts conversions. Selecting the wrong agency can result in wasted budgets and declining online visibility.
Step-by-Step: How to Check SEO Agency Reviews
Step 1: Google the Agency Name
Search the agency’s name on Google. The top results often reveal critical reviews, blog mentions, and social signals. See if they rank well for their keywords—if they can’t SEO their site, how will they SEO yours?
Step 2: Explore Review Platforms (Clutch, Google Reviews, Trustpilot)
These platforms are trustworthy and filter out fake reviews. Check the number of reviews, average rating, and how the agency responds to complaints. Clutch.co, especially, offers detailed reviews for Malaysian SEO companies.
Step 3: Check Social Media Reputation
Go to Facebook, LinkedIn, and Instagram. Look at customer engagement, comments, and the agency’s activity. Negative sentiment often surfaces in comments that don’t appear on review platforms.
Step 4: Ask for Client References
Reputable agencies will give you 2–3 references without hesitation. Speak to these clients and ask specific questions like:
- Did they improve your rankings?
- Was the communication consistent?
- Any red flags?
Step 5: Look for Video Testimonials
Video testimonials are harder to fake. They also show the client’s emotional investment and long-term relationship with the agency.
Red Flags to Watch Out in Reviews
- Overuse of similar words or phrases in reviews (can indicate fake reviews)
- Too many 5-star reviews without details
- No negative reviews at all (unrealistic)
- Agencies that delete or hide poor reviews
How to Choose the Best SEO Agency – 10 Essential Factors
Step 6: Define Your SEO Goals First
Do you want more local traffic? E-commerce conversions? Clear goals help you measure success and set realistic expectations with your agency.
Step 7: Ask About Their SEO Strategy
Avoid agencies that offer “secret sauces.” A professional agency will share a broad view of its strategy, including on-page, off-page, and technical SEO.
Step 8: Analyze Past Case Studies
Good agencies publish detailed case studies. Look for data points like traffic growth, keyword rankings, and ROI improvements. Real metrics prove real results.
Step 9: Verify Their SEO Certifications
Check if their team holds certifications from Google, SEMrush, Ahrefs, or HubSpot. This ensures ongoing learning and current best practices.
Step 10: Check for Local Expertise (Malaysia-Specific)
SEO in Malaysia differs from global SEO. Ensure the agency understands local search behaviour, language preferences, and geo-targeting strategies.
Step 11: Confirm Transparency and Reporting
You should receive monthly or biweekly reports that explain traffic changes, keyword movement, and backlinks acquired. Avoid agencies that say “trust us.”
Step 12: Understand Pricing Models
Know if pricing is project-based, retainer-based, or performance-based. Get a breakdown of the services included—keyword research, backlinking, content, technical audits, etc.
Step 13: Evaluate Communication Skills
Poor communication ruins good campaigns. Test their responsiveness via email or call before signing the contract.
Step 14: Request an SEO Audit First
Most credible agencies offer a free SEO audit. This shows their willingness to provide value upfront and demonstrates their technical know-how.
Step 15: Check Their SEO Rankings
If they don’t rank for terms like “Best SEO Agency Malaysia,” they’re not walking their talk. Analyze their domain authority and keyword footprint using tools like Ahrefs or SEMrush.
FAQs
1. How can I verify real reviews of an SEO agency?
Use platforms like Clutch and Trustpilot. Also, request contactable client references for verification.
2. What’s the average cost of SEO in Malaysia?
It ranges from RM 1,500 to RM 10,000 monthly, depending on scope, experience, and deliverables.
3. Should I hire a local or international SEO agency?
Local agencies understand the Malaysian market better, especially for geo-targeted SEO campaigns.
4. What questions should I ask during the discovery call?
Ask about strategy, past success stories, reporting formats, contract terms, and the expected timeline for results.
5. How soon can I expect results from SEO?
Normally between 3–6 months. Be cautious if any agency guarantees #1 Google rankings in less time.
6. Can SEO be guaranteed?
No agency can guarantee specific rankings due to Google’s algorithm’s unpredictability. However, credible agencies can guarantee measurable growth and KPIs.
Conclusion
Choosing the best SEO agency in Malaysia starts with an in-depth review analysis and a detailed vetting process. Your business will see lasting digital growth with the right strategy and the best partner. Don’t fall for empty promises—let performance speak.
Want to learn more? Read: https://marktour.co.mz/how-can-an-seo-agency-provide-guaranteed-service-to-their-clients/
